Our feedback is provided by our Workforce, Clients, Families/Friends, Key Stakeholders & Local Authorities. We analyse your feedback using our '360 Feedback' approach, taking any action needed and providing your compliments to our workforce. We also gain feedback through our 'Annual Service Review' using our 'You Said, We Did' practice.
"Having worked in both private and statutory establishments I would rank Fine Futures as one of the best companies I have worked for."
"Working for Finefutures is a dream come true. They have good quality and efficient staff. They provide the perfect working environment for everyone and the opportunity to develop."
"Without the right support my relative would be facing some challenges a lot more frequently"
"Lovely place to work. Great Staff and clients with teams always striving to make work a good place to be."
"Your employee was amazing he was so helpful and his way of working with your client was brilliant"
"I completed one of your clients' reviews in 2018 and he has made so much progress since then. This is because of the provider's proactive and person-centred approach."
"Your staff’s engagement and communication skills were by far the best I have seen in a long time."
"I would like to thank you all, for everything you do for my son. Your dedication, caring and support you give him is unbelievable. I’ve said it before, not everyone can be a carer, it takes a special person and that is what all of you are."
"As parents, we are now able to relax knowing our son is safe, well looked after and understood."
"Following a spontaneous visit, I have high praise for the staff member who was supporting the client, they were singing and baking in the kitchen. The client was happy and engaging well and his mood appears to have lifted."